Privacy Policy for MLocator

1. Description

By using our MLocator service (hereinafter referred to as the "Service"), you accept the terms of the MLocator Privacy Policy (hereinafter referred to as the "Privacy Policy").

This Privacy Policy governs the collection, processing, and use of both your personal and non-personal information as a user of the Service, effective from the date indicated in the header.

MLocator does not sell your personal information to third parties and will always seek your consent before using your data for any purposes other than those described in this Privacy Policy.

MLocator complies with current applicable legislation and its implementing regulations when processing your personal data. Therefore, we implement the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access, and theft of the personal data provided, considering the state of technology, the nature of the data, and the associated risks.

2. Information Collected

To use the Service, users must create a profile when requesting the MLocator service for a mobile device.

The information collected by the Service, whether personal or non-personal, will vary depending on the circumstances.

2.1. Automatically Collected Information

This includes information such as:

● Data collected through cookies or similar mechanisms stored on your device, always with your consent. Please refer to our Cookies Policy for more details.

● IP address, device type and characteristics, operating system version, browser type, language, date, country, time of request, referring URL, or mobile network used (among others).

● Usage data and any errors encountered during the use of the Service.

● Data about your physical location using technologies such as GPS signals or information about nearby Wi-Fi access points or mobile phone antennas. This data is collected according to your device's privacy settings.

In addition, MLocator utilizes Google Analytics, a service provided by Google, Inc. headquartered at 1600 Amphitheater Parkway, Mountain View, California 94043, USA. Google Analytics uses cookies to collect information, including your IP address, which is transmitted, processed, and stored by Google as described in their terms available at You can opt out of Google Analytics cookies here.

2.2. Voluntarily Provided Information

This includes information such as:

● Information required by MLocator when creating a user profile in the Service, including at least the information marked with an asterisk in certain fields: email, phone number, name, surname, and payment details.

● Your mobile phone number for location purposes. By providing this number, you confirm that you have obtained it lawfully and with the prior consent of its owner.

● Any information, personal or otherwise, contained in messages sent through the contact or feedback channels provided in the Service, such as your name or email.

● The email address provided for newsletter subscription. If you use a third party's email address, you confirm that you have their consent.

2.3. Information Provided by Third Parties

This includes information such as:

● Information provided by payment systems or credit card processors, such as purchase time or amount.

● Information provided by courier companies, such as delivery time, location, and date.

2.4. Location Consent

If a third party consents to being located, automated information about their device as described in section 2.1, their phone number, and their specific geolocation at the time of consent will be transferred.

If a third party does not consent to being located, automated information about their device as described in section 2.1, their phone number, and the name associated with it will be provided.

The location data will not extend beyond the specific moment for which it was accepted.

You may exercise your rights of access, rectification, cancellation, and objection to your personal data at any time by emailing: In both cases, you must provide your name and surname, as well as a copy of your ID or national ID.

3. Rights and Purposes

Completing forms is voluntary, but failure to fill in required fields (marked with an asterisk) may limit or prevent use of the Service.

The personal data you provide will be processed for the purpose of responding to your requests, providing the requested service, and keeping you informed about matters related to the company's activities and services.

You may exercise your rights of access, rectification, cancellation, and objection to your personal data at any time by emailing: In both cases, you must provide your name and surname, as well as a copy of your ID or national ID.

MLocator is committed to maintaining the confidentiality of data collected, using it only for its intended purpose, complying with its obligation to safeguard the data, and taking all necessary measures to prevent alteration, loss, unauthorized access, or processing of the data, in accordance with applicable regulations.

4. Use of Data

MLocator will use the collected data to:

● Manage, provide, and update the Service.

● Carry out location requests, with the consent of the recipient.

● Respond to your inquiries.

● Process your payments.

● Send you newsletters and/or offers from our business partners via email, if you have provided consent or as permitted by applicable regulations. You can unsubscribe from these communications by following the instructions provided in the emails, through your user account, or by contacting us at Please note that certain essential communications, such as those related to data security or Service terms and conditions, cannot be unsubscribed from.

● Plan and develop commercial activities related to the Service, including advertising, either directly or through collaborating third parties.

● Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions, and assist law enforcement agencies in their investigations, if necessary.

MLocator collaborates with third-party entities solely to enhance the security of users' data through advanced encryption technology. Personal data remains fully protected, ensuring no instances of data exposure. Additionally, MLocator may utilize aggregated and anonymized personal and non-personal information to enhance user experience. Statistics and demographic data about users and their interactions with the Service may be utilized to improve service quality. However, rest assured that none of this information will compromise users' privacy or allow third parties to personally identify individuals.

5. Account Deletion

You can delete your account by submitting a deletion request via email to

If you choose to delete your account, all your data, including backups, will be deleted within a maximum period of 7 days.

6. Data Shared with Third Parties

Certain third parties manage parts of the Service.

MLocator requires these parties to comply with this Privacy Policy and their own policies, but will not be responsible for their compliance.

Under certain circumstances, MLocator may share, use, or retain some personal information collected with third parties:

● To provide the Service: Service providers who perform functions on our behalf, such as credit card processing, localization, web hosting, analytics, customer service, or marketing, may collect and access information necessary for their functions but are prohibited from sharing or using the information for other purposes.

● To cooperate with competent authorities: If we believe it is reasonably necessary to comply with any law, legal process, or legitimate interest worldwide, we will only provide the information strictly required.

● To enforce MLocator's terms and conditions: If necessary to detect or prevent fraud or issues related to the security of MLocator, its providers, and users.

7. Security Measures

MLocator implements all necessary technical and organizational measures to protect the security and integrity of collected personal and non-personal information, against unauthorized access, accidental alteration, loss, or destruction.

Data transmission through the Service is protected by electronic security techniques such as the SSL protocol. Information stored in MLocator's databases is also protected by security systems to prevent unauthorized access.

MLocator endeavors to maintain up-to-date systems for the effectiveness of these security mechanisms. Additionally, MLocator stores personal and non-personal information for as long as regulations permit and require, periodically destroying unnecessary data.

Despite these measures, MLocator cannot guarantee the absolute security of the information collected. Therefore, users should exercise caution and use common sense when sharing information.

8. Changes to the Privacy Policy

We may update this Privacy Policy in the future.

We will notify you of changes by sending a notice to the email address provided and/or by placing a notice in a prominent location on our website.

9. Contact

If you have any questions about this Privacy Policy, please contact us at